Privacy Policy

About this policy

This policy explains how Fides Tax Consultants LLC (“Fides”, “we”, “us”) handles personal information received through this website, by email or during an enquiry. It should be read before sending confidential or sensitive information.

Information we may receive

We may receive your name, email address, telephone number, country of residence, the nature of your enquiry and any information you choose to include in a message. Please do not send tax records, identity documents, banking details or other sensitive material through the initial website enquiry.

How we use information

We use enquiry information to respond, assess whether we can assist, arrange discussions, manage a professional relationship, protect our legitimate business interests and comply with applicable professional or legal obligations. Sending an enquiry does not create a client relationship.

Website forms and email

The website enquiry form opens your own email application and prepares a message to enquiries@fidesae.com. The website does not itself store the completed form. Your email provider and ours will process the message under their respective terms and privacy practices.

Service providers and transfers

We may use reputable providers for website hosting, email, IT support and professional administration. Their systems may process information in the UAE or other countries. We limit access to what is reasonably required and expect providers to apply appropriate safeguards.

Cookies and third-party services

This website does not currently use advertising cookies or behavioural analytics. It loads web fonts supplied by Google, and the location link opens Google Maps only when selected. Those services may receive technical information such as your IP address in accordance with their own policies.

Retention and security

We retain information only for as long as reasonably necessary for the enquiry, any resulting professional relationship, record-keeping, dispute resolution and applicable legal or professional requirements. No internet transmission is completely secure, so confidential documents should be exchanged only through a method agreed with Fides.

Your choices

You may ask about the personal information we hold, request correction, or raise a concern about its use, subject to applicable law and professional obligations. Contact us at enquiries@fidesae.com or by telephone at +971 50 656 8089.

Changes

We may update this policy when our services, technology or obligations change. The latest version will be published on this page with its revision date.